Datenschutzerklärung

Privacy Policy

This Privacy Policy explains how Noohé ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase through noohé.co.uk (the "Site").

Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or other business needs. Any updates will be posted on this page, along with a revised "Last updated" date where applicable.

Personal Information We Collect
The type of personal information we collect depends on how you interact with our Site and Services. “Personal information” refers to any data that can identify or be linked to you.

Information You Provide Directly
When using our Services, you may provide us with the following information:

Order details such as your name, billing and shipping address, email, phone number, and payment confirmation
Shopping activity, including products you view, add to your cart, or save to your wishlist
Customer support communications, including any information you share when contacting us

Providing certain information may be necessary to access specific features of the Site.

Automatically Collected Information (Cookies & Usage Data)
We automatically collect certain data about how you interact with our Site. This may include:

Device and browser details
IP address and network information
Pages visited and interactions with our Site

We use cookies and similar technologies (such as pixels and tracking tools) to collect this information and improve your experience.

Information from Third Parties
We may also receive information from third-party providers, including:

E-commerce platforms such as Shopify
Payment processors handling transactions (e.g., card details, billing information)
Marketing and analytics partners using tracking technologies

All third-party data is handled in accordance with this Privacy Policy. We are not responsible for the accuracy or practices of third parties.

How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To process orders, manage your account, arrange shipping, and handle returns or exchanges
Communication: To send order updates, respond to inquiries, and provide customer support
Marketing: To send promotional messages and show relevant advertisements
Improvement & Analytics: To understand user behavior and enhance our Site and Services

Cookies
Cookies help us operate and improve our Site, remember your preferences, and analyze user activity. Third parties may also use cookies to deliver tailored advertising.

You can manage or disable cookies through your browser settings, though doing so may affect Site functionality.

User-Generated Content
If you submit reviews or other content publicly on our Site, it may be visible to others. We cannot control how others use this information and are not responsible for its protection once shared publicly.

Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing any personal information.

Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If such data has been provided, please contact us to request its removal.

Data Security and Retention
We implement reasonable measures to protect your personal information, but no system is completely secure. Information transmitted online may not always be protected.

We retain personal data only as long as necessary to: